{"id":132,"date":"2026-07-30T06:02:51","date_gmt":"2026-07-30T06:02:51","guid":{"rendered":"https:\/\/purelyamconsumer.com\/?page_id=132"},"modified":"2026-08-03T16:04:17","modified_gmt":"2026-08-03T16:04:17","slug":"shipping-delivery-policy","status":"publish","type":"page","link":"https:\/\/purelyamconsumer.com\/?page_id=132","title":{"rendered":"Shipping &amp; Delivery Policy."},"content":{"rendered":"\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Effective Date:<\/strong> 30 July 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Welcome to <strong>Purelyam Consumer (&#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;)<\/strong>. This Shipping &amp; Delivery Policy explains how we process, ship, and deliver orders placed through <strong><a href=\"http:\/\/www.purelyam.in\/\">www.purelyam.in<\/a><\/strong> <strong>|&nbsp;<\/strong><a href=\"https:\/\/www.purelyamconsumer.com\/\"><strong>www.purelyamconsumer.com<\/strong><\/a>&nbsp;<strong>|<\/strong>&nbsp;<strong><a href=\"https:\/\/www.purelyamconsumer.in\/\">www.purelyamconsumer.in<\/a>.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By placing an order with us, you agree to the terms outlined in this Policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Order Processing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Orders are processed after successful payment confirmation or order verification, as applicable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We aim to process and dispatch all orders within <strong>1\u20133 business days<\/strong>. During festivals, promotional events, or periods of high order volume, processing times may be slightly longer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Business days exclude Sundays and public holidays.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Shipping Partners<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To ensure reliable delivery, we may ship orders through trusted courier and logistics partners, including but not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delhivery<\/li>\n\n\n\n<li>India Post<\/li>\n\n\n\n<li>DTDC<\/li>\n\n\n\n<li>Other authorized logistics partners<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The shipping partner may vary depending on your delivery location and service availability.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Delivery Timeline<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Estimated delivery timelines are as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Metro Cities:<\/strong> 2\u20135 business days<\/li>\n\n\n\n<li><strong>Other Cities &amp; Towns:<\/strong> 3\u20137 business days<\/li>\n\n\n\n<li><strong>Remote Locations:<\/strong> 5\u201310 business days<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These timelines are estimates only and may vary due to courier operations, weather conditions, public holidays, natural events, or other circumstances beyond our control.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Shipping Charges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping charges, if applicable, will be displayed during checkout before your order is confirmed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">From time to time, we may offer free shipping on selected products, promotional campaigns, or orders meeting specified conditions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Order Tracking<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once your order has been shipped, you will receive the tracking details through the contact information provided at the time of placing your order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can use the tracking number to monitor your shipment until delivery.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Delivery Attempts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our courier partners may make multiple delivery attempts before returning the shipment to us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a delivery cannot be completed due to an incorrect address, unavailable recipient, refusal to accept the package, or any other customer-related reason, additional shipping charges may apply for re-dispatching the order.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Incorrect Address<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Please ensure that your shipping address, contact number, and other delivery details are accurate before placing your order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Purelyam Consumer shall not be responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete address information provided by the customer.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Delayed Delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to factors beyond our control.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In such cases, we appreciate your patience and will make reasonable efforts to assist you in tracking and resolving delivery-related concerns.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Damaged or Tampered Packages<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your package appears to be damaged, opened, or tampered with at the time of delivery, we recommend that you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refuse delivery if possible.<\/li>\n\n\n\n<li>Take clear photographs of the package.<\/li>\n\n\n\n<li>Contact our customer support as soon as possible with your order details.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We will review the issue and provide appropriate assistance in accordance with our <a href=\"https:\/\/purelyamconsumer.com\/?page_id=131\" data-type=\"page\" data-id=\"131\">Return, Refund &amp; Cancellation Policy<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. International Shipping<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We proudly offer international shipping to selected countries.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery timelines, shipping charges, customs duties, import taxes, and other applicable fees may vary depending on the destination country and local regulations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for any customs duties, import taxes, or additional charges imposed by the destination country&#8217;s customs authorities, unless otherwise specified at the time of purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">International delivery timelines are estimates only and may be affected by customs clearance, local courier operations, or other factors beyond our control.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions regarding international shipping, please contact our customer support before placing your order.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions regarding shipping or delivery, please contact us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Purelyam Consumer<\/strong><br><br><strong>Email:<\/strong>\u00a0<a href=\"mailto:support@purelyamconsumer.com\" data-type=\"mailto\" data-id=\"mailto:support@purelyamconsumer.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@purelyamconsumer.com<\/a><br><strong>Phone:<\/strong>\u00a0<a href=\"tel:918579932275\" target=\"_blank\" rel=\"noreferrer noopener\">+91 85799 32275<\/a><br><strong>WhatsApp:<\/strong>\u00a0<a href=\"https:\/\/wa.me\/918579932275\" target=\"_blank\" rel=\"noreferrer noopener\">+91 85799 32275<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Business Hours: <strong>Monday \u2013 Saturday | 10:00 AM \u2013 6:00 PM (IST)<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: 30 July 2026 Welcome to Purelyam Consumer (&#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;). This Shipping &amp; Delivery Policy explains how we process, ship, and deliver orders placed through www.purelyam.in |&nbsp;www.purelyamconsumer.com&nbsp;|&nbsp;www.purelyamconsumer.in. By placing an order with us, you agree to the terms outlined in this Policy. 1. Order Processing Orders are processed after successful payment confirmation [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-132","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/purelyamconsumer.com\/index.php?rest_route=\/wp\/v2\/pages\/132","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/purelyamconsumer.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/purelyamconsumer.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/purelyamconsumer.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/purelyamconsumer.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=132"}],"version-history":[{"count":5,"href":"https:\/\/purelyamconsumer.com\/index.php?rest_route=\/wp\/v2\/pages\/132\/revisions"}],"predecessor-version":[{"id":208,"href":"https:\/\/purelyamconsumer.com\/index.php?rest_route=\/wp\/v2\/pages\/132\/revisions\/208"}],"wp:attachment":[{"href":"https:\/\/purelyamconsumer.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}