{"id":241,"date":"2026-08-03T17:50:10","date_gmt":"2026-08-03T17:50:10","guid":{"rendered":"https:\/\/purelyamconsumer.com\/?page_id=241"},"modified":"2026-08-03T18:40:28","modified_gmt":"2026-08-03T18:40:28","slug":"payment-policy","status":"publish","type":"page","link":"https:\/\/purelyamconsumer.com\/?page_id=241","title":{"rendered":"Payment Policy."},"content":{"rendered":"\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Effective Date: 03 August 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Welcome to <strong>Purelyam Consumer<\/strong>. This Payment Policy explains the payment methods, processing, security, and other payment-related terms applicable to purchases made through <strong><a href=\"http:\/\/www.purelyam.in\/\">www.purelyam.in<\/a><\/strong>&nbsp;<strong>|&nbsp;<\/strong><a href=\"https:\/\/www.purelyamconsumer.com\/\"><strong>www.purelyamconsumer.com<\/strong><\/a>&nbsp;<strong>|<\/strong>&nbsp;<strong><a href=\"https:\/\/www.purelyamconsumer.in\/\">www.purelyamconsumer.in<\/a><\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By placing an order on our website, you agree to the terms outlined in this Payment Policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Accepted Payment Methods<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We offer secure and convenient payment options for purchases made through our website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on availability at checkout, customers may be able to pay using:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>UPI<\/li>\n\n\n\n<li>Credit Cards<\/li>\n\n\n\n<li>Debit Cards<\/li>\n\n\n\n<li>Net Banking<\/li>\n\n\n\n<li>Wallets<\/li>\n\n\n\n<li>Other payment methods supported by our payment gateway<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Available payment methods may vary depending on the transaction, issuing bank, payment provider, customer location, or other applicable factors.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Online Payment Processing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Online payments made through our website are processed through authorized third-party payment gateways and financial service providers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Purelyam Consumer does not directly collect or store sensitive payment credentials such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Card CVV<\/li>\n\n\n\n<li>UPI PIN<\/li>\n\n\n\n<li>Internet banking passwords<\/li>\n\n\n\n<li>OTPs<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Customers should never share such confidential information with anyone claiming to represent Purelyam Consumer.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Payment Confirmation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">An order is considered successfully paid only after we receive confirmation of the payment from the applicable payment gateway or payment service provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After successful payment and order placement, customers may receive an order confirmation through email, SMS, WhatsApp, or other available communication channels.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Failed or Pending Payments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In some cases, a payment may fail or remain pending due to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bank or card issuer issues<\/li>\n\n\n\n<li>Payment gateway interruptions<\/li>\n\n\n\n<li>Network connectivity problems<\/li>\n\n\n\n<li>Incorrect payment information<\/li>\n\n\n\n<li>UPI or banking server issues<\/li>\n\n\n\n<li>Transaction authorization failure<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If a payment fails but the amount is debited from your account, please do not immediately make repeated payments for the same order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In many cases, the amount is automatically reversed by the bank or payment service provider according to their applicable processing timelines.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the amount is not reversed within the expected period, please contact your bank or payment provider and our customer support team with the relevant transaction details.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Duplicate Payments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you are charged more than once for the same successful order, please contact us with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order Number<\/li>\n\n\n\n<li>Transaction ID<\/li>\n\n\n\n<li>Payment Date<\/li>\n\n\n\n<li>Amount Paid<\/li>\n\n\n\n<li>Relevant payment confirmation or screenshot<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">After verification, any confirmed excess payment will be refunded through the appropriate payment method.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Cash on Delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cash on Delivery (COD), where available, will be displayed as a payment option during checkout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">COD availability may depend on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delivery PIN code<\/li>\n\n\n\n<li>Order value<\/li>\n\n\n\n<li>Product<\/li>\n\n\n\n<li>Courier availability<\/li>\n\n\n\n<li>Other operational considerations<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to restrict or disable COD for certain orders or locations where reasonably necessary.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Prices, Taxes &amp; Charges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Product prices displayed on our website are shown in accordance with applicable pricing and tax requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any applicable shipping charges, discounts, taxes, or additional charges will be displayed during checkout wherever applicable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for reviewing the final payable amount before confirming their order.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. International Payments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For international orders, payment options and transaction currencies may vary depending on the destination and payment service availability.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your bank, card issuer, or payment provider may impose:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Foreign currency conversion charges<\/li>\n\n\n\n<li>International transaction fees<\/li>\n\n\n\n<li>Bank charges<\/li>\n\n\n\n<li>Other applicable fees<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Such charges are determined by the respective financial institution and are generally not controlled by Purelyam Consumer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customs duties, import taxes, and other destination-country charges, where applicable, are governed separately by our <strong><a href=\"https:\/\/purelyamconsumer.com\/?page_id=132\" data-type=\"page\" data-id=\"132\">Shipping &amp; Delivery Policy<\/a>.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Approved refunds will generally be processed to the <strong>original payment method<\/strong> used for the transaction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The time required for a refund to reflect in your account may vary depending on your bank, card issuer, UPI provider, payment gateway, or other financial institution.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refund eligibility is governed by our <strong><a href=\"https:\/\/purelyamconsumer.com\/?page_id=131\" data-type=\"page\" data-id=\"131\">Return, Refund &amp; Cancellation Policy<\/a><\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Payment Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We take reasonable measures to provide customers with a secure shopping experience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payment transactions are processed through third-party payment service providers that maintain their own security systems, policies, and procedures.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are also advised to ensure that they make payments only through the official Purelyam Consumer website and authorized payment channels.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Fraud Prevention &amp; Verification<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To protect customers and our business against unauthorized or fraudulent transactions, certain orders may be subject to additional verification.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where reasonably necessary, we may contact the customer to verify order or payment-related information before processing an order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An order may be placed on hold or cancelled if a transaction is identified as suspicious, unauthorized, fraudulent, or otherwise cannot be reasonably verified.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. Payment Disputes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you believe there is an incorrect or unauthorized charge associated with an order placed through our website, please contact us promptly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Providing the Order Number and relevant transaction details will help us investigate the issue more efficiently.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers should avoid initiating unnecessary payment disputes or chargebacks for issues that can reasonably be resolved through our customer support process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing in this Policy limits any rights available to customers under applicable law.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">13. Changes to This Payment Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Purelyam Consumer may update this Payment Policy from time to time to reflect changes in payment methods, payment providers, business operations, or applicable requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any updated version will be published on this page with the revised effective date.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">14. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For payment-related questions or assistance, please contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Purelyam Consumer<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong>&nbsp;<a href=\"mailto:support@purelyamconsumer.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@purelyamconsumer.com<\/a><br><strong>Phone:<\/strong>&nbsp;<a href=\"tel:918579932275\" target=\"_blank\" rel=\"noreferrer noopener\">+91 85799 32275<\/a><br><strong>WhatsApp:<\/strong>&nbsp;<a href=\"https:\/\/wa.me\/918579932275\" target=\"_blank\" rel=\"noreferrer noopener\">+91 85799 32275<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Business Hours:<\/strong> Monday \u2013 Saturday | 10:00 AM \u2013 6:00 PM (IST)<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: 03 August 2026 Welcome to Purelyam Consumer. This Payment Policy explains the payment methods, processing, security, and other payment-related terms applicable to purchases made through www.purelyam.in&nbsp;|&nbsp;www.purelyamconsumer.com&nbsp;|&nbsp;www.purelyamconsumer.in. By placing an order on our website, you agree to the terms outlined in this Payment Policy. 1. Accepted Payment Methods We offer secure and convenient payment [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-241","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/purelyamconsumer.com\/index.php?rest_route=\/wp\/v2\/pages\/241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/purelyamconsumer.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/purelyamconsumer.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/purelyamconsumer.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/purelyamconsumer.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=241"}],"version-history":[{"count":2,"href":"https:\/\/purelyamconsumer.com\/index.php?rest_route=\/wp\/v2\/pages\/241\/revisions"}],"predecessor-version":[{"id":251,"href":"https:\/\/purelyamconsumer.com\/index.php?rest_route=\/wp\/v2\/pages\/241\/revisions\/251"}],"wp:attachment":[{"href":"https:\/\/purelyamconsumer.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}