Effective Date: 30 July 2026
Welcome to Purelyam Consumer (“we,” “our,” or “us”). These Terms & Conditions govern your access to and use of www.purelyam.in | www.purelyamconsumer.com | www.purelyamconsumer.in. By accessing our website or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with these Terms, please refrain from using our website.
1. Use of Our Website
You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.
When placing an order, you are responsible for providing accurate and complete information, including your name, contact details, and delivery address. We are not responsible for delays or delivery issues resulting from incorrect information provided by you.
2. Products
We strive to ensure that all product descriptions, images, pricing, and other information displayed on our website are accurate and up to date.
However, slight variations in product packaging, design, or appearance may occur from time to time due to manufacturing updates or differences in screen displays. Such variations do not affect the quality or authenticity of our products.
We reserve the right to introduce new products, discontinue existing products, or update product information without prior notice.
3. Pricing
All prices displayed on our website are in Indian Rupees (INR).
Prices may change without prior notice. Applicable taxes and shipping charges (if any) will be displayed during checkout before your order is confirmed.
4. Orders
All orders placed through our website are subject to acceptance and product availability.
We reserve the right to cancel or refuse an order if:
- A product is unavailable.
- Incorrect pricing or technical errors have occurred.
- Fraudulent or suspicious activity is suspected.
- The order violates these Terms & Conditions.
If an order is cancelled after payment has been successfully received, any eligible refund will be processed in accordance with our Return, Refund & Cancellation Policy.
5. Payments
Payments made on our website are securely processed through trusted third-party payment service providers.
We do not store your debit card, credit card, UPI PIN, CVV, net banking credentials, or any other sensitive payment information.
6. Shipping & Delivery
We aim to process and dispatch orders as quickly as possible.
Estimated delivery timelines are provided for your convenience and may vary depending on your location, courier operations, weather conditions, public holidays, or other circumstances beyond our control.
Please refer to our Shipping & Delivery Policy for complete information.
7. Returns, Refunds & Cancellations
Our Return, Refund & Cancellation Policy explains the conditions under which returns, replacements, cancellations, and refunds are accepted.
We encourage you to read the Return, Refund & Cancellation Policy before placing an order.
8. Intellectual Property
All content available on this website, including text, product descriptions, logos, graphics, images, icons, designs, and other materials, is the property of Purelyam Consumer or is used with appropriate permission.
No part of this website may be copied, reproduced, distributed, modified, published, or used for commercial purposes without our prior written consent.
9. Acceptable Use
While using our website, you agree not to:
- Use the website for any unlawful purpose.
- Attempt unauthorized access to our website or systems.
- Interfere with the security or proper functioning of the website.
- Upload or transmit malicious software, viruses, or harmful code.
- Copy or misuse website content without authorization.
10. Third-Party Services
Our website may use third-party services such as payment gateways, shipping providers, analytics tools, customer support platforms, and marketing services to operate efficiently.
These third-party services operate under their own terms and privacy policies, and we are not responsible for their practices or content.
11. Limitation of Liability
To the extent permitted by applicable law, Purelyam Consumer shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or any delay, interruption, or inability to access our services.
Nothing in these Terms limits any rights available to consumers under applicable law.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
13. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business, services, or legal requirements.
Any updates will be published on this page along with the revised Effective Date. Continued use of the website after such changes constitutes your acceptance of the updated Terms.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to these Terms & Conditions shall be subject to the jurisdiction of the competent courts in Patna, Bihar, India.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Purelyam Consumer
Email: support@purelyamconsumer.com
Phone: +91 85799 32275
WhatsApp: +91 85799 32275
Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM (IST)